McNees Wallace & Nurick is seeking an experienced IT Generalist to join our expanding IT Department. Under the general supervision of the Chief Technology Officer, the IT Generalist is responsible for providing general and routine technical support related to computer systems, hardware and software. While the position is largely remote, candidate should be located in the Southwestern PA region and able access our Pittsburgh Office several times each month. General work day is 9:00 a.m. to 6:00 p.m.
Help Desk Ticket Resolution
Workstation Standards, Images and Deployments
Desktop Application Installation and Management
Mobile Device Configuration
Printer and Copier Management
Anti-Virus and Patch Management
Telephone System Administration
User On-Boarding / Off-Boarding
AV / Video Conferencing System Administration
Building Security System Administration
Excellent Customer Service
Maintain Sensitive and Confidential Information
Bachelor’s degree or equivalent combination of education, certification, and work experience
Minimum of five years’ experience in a related role requiring confidentiality, customer service, troubleshooting, analysis, problem solving, and working independently to successfully support and manage Windows based desktop systems.
Basic understanding of TCP/IP network.
Demonstrated ability to leverage appropriate technical tools to perform day-to-day administration tasks, root-cause analysis and service restoration.
Familiarity with current computer technology and applications (e.g. Microsoft Office 365, Teams, PDF software).
McNees Wallace & Nurick offers a great work environment, a flexible hybrid working arrangement, and a competitive compensation and benefits package, commensurate with experience. If you are interested in joining our team, please forward your resume and clearly stated salary expectations to firstname.lastname@example.org.
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This survey, study and award program is intended to identify the best places of employment in Pennsylvania for the benefit of the Commonwealth, its workforce
and businesses. The "100 Best Places to Work in PA" program is made up of 50 medium-sized companies (50 to 250 employees) and 50 large-sized companies
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McNees has been named to the list of Best Places to Work in PA since 2006.